Inbound SDR
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Location
Remote (India)
Type
Full-Time
Department
Sales
Salary
$60,000 USD
Job Description:
Posted on:
July 25, 2024
We are looking for an experienced, inquisitive, and highly analytical sales operations analyst to join our sales operations department. A passionate data-centric storyteller to help conceptualize and dig deeper into the data to guide us through decision-making scenarios. This person will play an influential role in the day-to-day and overall strategy of the sales operations department and help inform stakeholders with data to drive better business decisions.
Key Responsibilities:
- Supports data collection and analysis of Salesforce performance across all regions.
- Leverages proprietary data sets to generate insight through descriptive statistics to help monitor our KPI’s, targets, and business drivers.
- Helps with the development of dashboards and automation of the sales performance reporting for the executive team in a timely manner.
- Assists with modeling and calculations of annual commission plans during budget season.
- Generates forecast and sales analysis reports
- Builds data/insights for presentation slides to support global monthly and quarterly senior executive presentations.
- Responds to ad-hoc quantitative and qualitative sales analysis on current quarter and future quarter metrics and insights against targets.
Must Haves:
- Collaborative and supportive of teammates. Leads with positivity and demonstrates attention to detail when engaging with stakeholders.
- Build relationships with others in the department and work effectively with cross functional teams like finance, marketing, inside sales, sales and accounting.
- 5+ years of experience working with sales data.
- Ability to manage multiple requests/projects, while proactively packaging insights in support of the sales operations function.
- Ability to take initiative on reporting with little direction.
- Understanding of key sales metrics and alignment to business requirements.
- Excellent Excel, Powerpoint and Word knowledge.
- Experience using Salesforce CRM.
- Excellent verbal and interpersonal communication.
Benefits & Perks:
We have a full package of competitive benefits and perks, which include:
- One-time home office set up stipend
- Monthly Remote Work Enablement Stipend
- Professional Development Reimbursement
- Wellbeing Benefits (Headspace, etc)
- Flexible paid time off, paid leave for new parents, and flexible work hours
- Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents
- Employee stock options
Job Location: 100% remote
Employee Location: India
Shift Timings: APAC (8am to 5pm)
Our Mission
Prezent is on a mission to transform how enterprises communicate. Founded in 2021, we have rapidly grown into a 200+ person, fully remote team that’s backed by $40+ million in venture funding. Our AI-powered productivity platform, ASTRID, is the first solution purpose-built for enterprise communication needs—delivering up to 90% time savings and 60% cost reduction in presentation development.
Our Vision
We believe that effective communication accelerates business impact. By automating design best practices and tailoring content to audience dynamics, Prezent empowers teams to craft clear, engaging, and on-brand presentations at scale. Our focus is on enabling Fortune 2000 companies—particularly in industries like healthcare, biopharma, high-tech, banking, and insurance—to achieve better alignment, faster decision-making, and stronger business outcomes.
Growth Trajectory
- Rapid ARR Growth: We aim for 100% YoY revenue expansion—an ambitious but achievable target given our historical track record.
- Path to Profitability: With strong product-market fit and significant capital raised, we anticipate a clear route to profitability in the next 2 to 4 years, should we choose that path.
We are searching for a dedicated and goal-oriented Inbound Sales Representative to join our sales team in India. The primary function of this role is to serve as the first point of contact for incoming sales inquiries, qualify potential leads, and facilitate customer onboarding. This position calls for individuals with at least 3 years of relevant experience in inbound sales. The ideal candidate will possess exceptional communication abilities, an aptitude for sales, and a proven record of achieving sales targets.
We are seeking a highly motivated and customer-oriented Inbound Sales Representative to join our dynamic sales team. The ideal candidate will act as the first point of contact for potential customers, providing them with exceptional service and comprehensive information about Prezent.ai's products and services. This role requires an individual who can effectively engage with prospects, qualify leads, and collaborate with various teams to ensure a seamless customer journey.
Key Responsibilities:
1. Customer Engagement:
- Serve as the primary point of contact for all inbound inquiries via phone, email, and live chat.
- Respond promptly and professionally to customer inquiries, providing accurate and detailed information.
- Actively listen to potential customers to understand their needs, pain points, and business objectives.
2. Lead Qualification:
- Screen and qualify inbound leads based on predefined criteria.
- Assess the potential of each lead and route qualified prospects to the appropriate sales personnel for further engagement.
- Maintain an up-to-date understanding of Prezent’s products and services to effectively qualify leads.
3. Collaboration and Communication:
- Work closely with the marketing team to identify and capitalize on new business opportunities and revenue streams.
- Collaborate with outbound sales teams to align strategies and share insights on lead quality and conversion rates.
- Partner with the customer success team to ensure a consistent and exceptional customer experience.
4. CRM Management:
- Maintain precise records of all customer interactions, inquiries, and prospecting activities within the CRM system.
- Ensure data integrity and accuracy to support sales reporting and performance analysis.
5. Performance Monitoring:
- Monitor and analyze key performance indicators (KPIs) and metrics to evaluate sales effectiveness.
- Provide regular reports on lead conversion rates, customer feedback, and sales performance.
- Identify areas for improvement and implement strategies to optimize the inbound sales process.
6. Market Awareness:
- Stay current with industry developments, competitor activities, and market trends.
- Use market insights to inform sales strategies and identify potential areas for growth.
7. Target Achievement:
- Consistently meet or exceed set sales targets and contribute to overall company revenue goals.
- Develop and execute personalized sales approaches to maximize conversion rates.
Qualifications
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in an inbound sales or customer service role, preferably in the tech or SaaS industry.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Strong problem-solving skills and the ability to think on your feet.
- Proficiency with CRM software and sales tools (e.g., Salesforce, HubSpot).
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- High level of self-motivation, initiative, and attention to detail.
- Ability to multitask and manage time effectively.
Benefits
- ESOPs: You’ll be eligible for Employee Stock options.
- Incentives: Competitive commission based.
- Comprehensive Benefits: Flexible, top-tier benefits package in line with India market standards.
- Remote Work Culture: Fully remote with best-in-class collaboration tools (Salesforce, Gong, Apollo, etc.).
- Professional Growth: Thrive in a fast-paced environment that encourages innovation, continuous learning, and career progression.
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About Prezent:
HackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with total funding of over $100 million. The HackerRank Developer Skills Platform is the standard for assessing developer skills for 2,500+ companies across industries and 23M+ developers worldwide. Companies like LinkedIn, Stripe, and Peloton rely on HackerRank to objectively evaluate skills against millions of developers at every hiring process, allowing teams to hire the best and reduce engineering time. Developers rely on HackerRank to turn their skills into great jobs. We’re data-driven givers who take full ownership of our work and love delighting our customers!HackerRank is a proud equal employment opportunity and affirmative action employer.
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