Podcast

Think Deeply, Speak Simply

Think Deeply, Speak Simply is a show about the art and science of communicating ideas. Listen in to learn how business professionals accelerate their careers with great presentations.

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Improving UX through empowering the customer

Host:

Jay Rooke

Brought to you by: Prezent

User experience is about understanding customers, not just features. Empowering the customer through understanding their needs, perspectives, and pain points allows for the creation of experiences that genuinely solve problems and bring value, leading to deeper engagement and satisfaction. In this episode, we hear from User-Experience and Design Researcher at Cisco, Alexandra Logushova.

Communication’s vital role in patient safety

Host:

Jay Rook & Antoine Valenton

Brought to you by: Prezent

Effective communication is crucial for collaborative discussions across functions to increase awareness and identify potential safety issues as early as possible, and building meaningful relationships across cross-functional teams is key to achieving this standard. In this episode, we hear from the Associate Director of Strategy and Business Planning for Global Patient Safety Evaluation at Takeda, Hamilton Gilbert.

How communication impacts employee engagement

Host:

Jay Rooke & Antoine Valentone

Brought to you by: Prezent

Communication acts as a powerful tool in building a highly engaged and productive workforce. When communication channels are open and clear, employees are more likely to understand their roles in achieving organizational goals and motivate them to contribute their best. The trick lies in learning how to leverage communication to increase that engagement. In this episode, we hear from Michelle Heath, Strategy and Planning Manager at Cisco.

Communication insights for service sales

Host:

Jay Rooke & Antoine Valentone

Brought to you by: Prezent

Who we are selling to, and what we are selling, dictate the how behind our sales strategies. Accordingly, as we shift from product to service sales, and expand from a domestic to global focus, the rules of the game begin to change–learning how to embrace these new paradigms quickly impacts our success. In this episode, we hear from the Director of Global Service Sales at Cisco, Kassie Davey.

Speaking the language of sustainability

Host:

Jay Rooke & Antoine Valentone

Brought to you by: Prezent

Sustainability is not just about protecting the environment, but also about creating social and economic value for present and future generations. Setting clear and measurable parameters and continually communicating our long-term vision to stakeholders will help us hold accountability and track our progress. In this episode, we hear from the Senior Director of Business Planning and Operations at AstraZeneca, Jessie Sweet.

Internal content creation

Host:

Jay Rooke & Antoine Valentone

Brought to you by: Prezent

Internal communication helps shape workplace culture, disseminate important information to our organization at scale, and inspire our teams to direct actions. However, its effectiveness is dictated by whether the communication is sent via the proper channel and with the right messaging to land with its audience. In this episode, we hear from the Associate Director of Digital Communications, Design, and User Experience at Alcon, Jessica Griffin.

Analyzing our audience

Host:

Jay Rooke & Antoine Valentone

Brought to you by: Prezent

Understanding our audience in a nuanced manner is critical before we begin to draft our words, create pitch perfect tone, and design our slides. In doing so, we vastly increase the likelihood of achieving the desired outcome of our communication, and avoid losing audience engagement. In this episode, we hear from the Chief Credit Officer of Sunflower Bank, Jennifer Norris.

How deliberate design facilitates communication

Host:

Jay Rooke

Brought to you by: Prezent

Design thinking is a methodology that starts with identifying the real problem, recognizing the needs of users, prototyping solutions, and working through an iterative process. When leveraged properly, it has the potential to unlock amazing ideas and innovative solutions. In this episode, we hear from the Global Vice President of IBM UX Research, Karel Vredenburg.

Speaking the language of inclusivity

Host:

Jay Rooke

Brought to you by: Prezent

Speaking the language of inclusivity represents a cultural cornerstone for organizations that lead into the future. Ultimately, prioritizing inclusivity in business communication is not only a moral imperative but also a strategic advantage that drives success and sustainability in today's interconnected and diverse world. In this episode, we hear from the Associate Director and Planning Lead at Johnson & Johnson, Brittany Witherspoon.

Communicating Passion in Scientific Innovation

Host:

Jay Rooke

Brought to you by: Prezent

Great ideas don’t always translate to great successes. The reality is that oftentimes the impact of scientific innovations is capped by our ability to communicate that discovery. As such, learning how to passionately and effectively communicate these breakthroughs is essential for innovators who want to make a difference. In this episode, we hear from the Head of Business Development at Certus Critical Care Inc. Dr. Lucas Neff, and the Chief Surgery Resident at Atrium Health Wake Forest Baptist Dr. Maggie Bosley.

Speaking the language of support

Host:

Jay Rooke

Brought to you by: Prezent

Learning how to speak the language of support helps to create an environment of understanding that allows the listener to feel seen and validated. While carefully chosen words are crucial, the key to delivering the best and most compassionate messages are those that are conveyed with empathy and kindness. In this episode, we hear from Senior Director of Patient Support Services, Scott Rosania.

Conveying business intelligence

Host:

Jay Rooke

Brought to you by: Prezent

Business intelligence is a powerful tool for organizations to gain insights into their operations and make data-driven decisions. This requires an understanding of both the technical aspects of data analysis as well as incorporating human judgment and experience throughout the entire decision-making process. In this episode, we hear from the Director of Business Intelligence and Strategy at Abbott, Nelli Theyel.

How to inspire and motivate with data

Host:

Jay Rooke

Brought to you by: Prezent

Data is an important part of any decision-making process and it can be used to inspire and motivate audiences. By using data in thoughtful and deliberate ways, we can help our listeners make informed decisions, while gaining valuable insights into their behavior and preferences. To create the most impact in data-driven presentations, we must make sure each piece of information is true, actionable, and has value to our listeners. In this episode, we hear from Kishan Kumar, Marketing Director at Novartis Oncology.

The communication of project management

Host:

Jay Rooke

Brought to you by: Prezent

Successful project management entails a delicate balance between completing defined milestone deliverables and managing people effectively. To do this, consistent communication is crucial. Great communication skills are not only important for successful project initiation and planning, but for its execution and completion as well. In this episode, we hear from Christine Allan, Chief of Staff and Head of Business Strategy and Global Patient Safety Evaluation at Takeda.

How to deliver confident communications

Host:

Jay Rooke

Brought to you by: Prezent

Confidence is a key when it comes to any successful form of communication, and it can deliver more impact than any words we articulate. The first step in building confidence is to stay mindful and tuned in with our internal dialogue, which requires both the being, and the doing. In this episode, we learn more from Ulrike Seminati, Founder of Empowering Female Leaders.

How great teams impact the customer experience

Host:

Jay Rooke

Brought to you by: Prezent

Providing excellent customer service is essential to a company’s success in a crowded marketplace. While team building certainly involves recruiting stellar players, a supportive team environment is just as crucial to driving best-in-class experiences. In this episode, we hear from Roy Skillicorn, Senior Director of Global Enablement at Cisco, about the importance of team composition and how you can create an environment where teams can thrive.

The inquiries of leadership

Host:

Jay Rooke

Brought to you by: Prezent

A world of possibilities emerges when we shift our focus from delivering a message to reflecting on what questions to ask. However, sometimes the fastest route to asking better questions comes from self-awareness and focusing on our mindset about the task. In this episode, we hear from Marilee Adams, author of "Change Your Questions, Change Your Life: 12 Powerful Tools for Leadership, Coaching, and Results."

The communication of collaboration

Host:

Jay Rooke

Brought to you by: Prezent

Collaboration doesn't just happen— it needs to be deliberately cultivated. But in order to get there, we need a shared vision and a shared language. When we are able to communicate a concept where everyone involved feels that they are a valuable part of the process, collaboration becomes a force multiplier. In this episode, we hear from the Director of Biomedical Manufacturing Network, Dr. Gregory Theyel.

How communication drives customer experience

Host:

Jay Rooke

Brought to you by: Prezent

Communication drives the customer experience. When we communicate authentically with our customers they feel valued, understood, and open to hearing more. In this episode, our guests Antoine Valentone, Vice President of Customer Success at Prezent, and Andres Sintes, Global Senior Director at Cisco, teach us the value of being a proactive communicator and how to use effective communication to become a trusted adviser.

Present like the pros

Host:

Jay Rooke

Brought to you by: Prezent

In this episode, we explore the best practices behind the art and science of making expert presentations, and looking like a pro while doing so. Our guests, David JP Phillips, a Business Storytelling Expert and the Founder of HeadGain Academy, and Faisal Masud, the CEO of fabric, share their expertise and walk us through how to engage the audience whether we’re on stage or pitching to investors.

Having conversations that matter

Host:

Jay Rooke

Brought to you by: Prezent

Having conversations that matter means that we are talking about meaningful issues, in a purposeful way, with people that can make a difference. These are the conversations that change the world, where both parties feel heard and understood, and something significant changes as a result of the exchange. In this episode, we hear from author, TEDx speaker, radio host, and award-winning journalist Celeste Headlee, followed by Susan Scott, the Chief Growth Officer at PBS North Carolina.

Mission-driven communication

Host:

Jay Rooke

Brought to you by: Prezent

Great transformations start with effective communication. The aim of purposeful communication is to inspire action from a deep emotional connection. Our guests, Billy Shore, founder of Share Our Strength, and Kathleen Owens, Private and Nonprofit Board Member, teach how to master the art of communicating with purpose and leverage it to create the changes you want to see in the world.

Secrets from the world's best public speakers

Host:

Jay Rooke

Brought to you by: Prezent

One of the biggest fears in society: public speaking. But if you can master the art of public speaking, you'll find it can be a fun and lucrative skill with the ability to make a great societal impact. In this episode, we'll hear from professional speakers, Linda-Marie Miller and Scott Sugerman, as they break down public speaking and teach you how to become more confident and polished as a speaker.

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