podcast

Learning how to speak the language of support helps to create an environment of understanding that allows the listener to feel seen and validated. While carefully chosen words are crucial, the key to delivering the best and most compassionate messages are those that are conveyed with empathy and kindness. In this episode, we hear from Senior Director of Patient Support Services, Scott Rosania.

Business intelligence is a powerful tool for organizations to gain insights into their operations and make data-driven decisions. This requires an understanding of both the technical aspects of data analysis as well as incorporating human judgment and experience throughout the entire decision-making process. In this episode, we hear from the Director of Business Intelligence and Strategy at Abbott, Nelli Theyel.

Influential business communication requires a balance between technology and human connection, and this nexus will only become more important as innovation continues to drive how we communicate. In this episode, we hear from Intrapreneur and the Product Marketing Manager of Emerging Technologies & Incubation at Cisco, Jerome Sanders.

Clear, concise, and empathetic communication drives how our customers and teams respond to new growth initiatives. By fostering understanding and buy-in from stakeholders, we can ensure that everyone is on the same page and moving forward together. In this episode, we hear from the Senior Director of Go-To-Market Strategies at Alteryx, Kelly Medio.

Data is an important part of any decision-making process and it can be used to inspire and motivate audiences. By using data in thoughtful and deliberate ways, we can help our listeners make informed decisions, while gaining valuable insights into their behavior and preferences. To create the most impact in data-driven presentations, we must make sure each piece of information is true, actionable, and has value to our listeners. In this episode, we hear from Kishan Kumar, Marketing Director at Novartis Oncology.

Successful project management entails a delicate balance between completing defined milestone deliverables and managing people effectively. To do this, consistent communication is crucial. Great communication skills are not only important for successful project initiation and planning, but for its execution and completion as well. In this episode, we hear from Christine Allan, Chief of Staff and Head of Business Strategy and Global Patient Safety Evaluation at Takeda.

In critical situations, quality communication can make a critical difference between successful and unsuccessful outcomes. Once we learn how to navigate our emotions during moments of stress, we are able to speak to the point in a clear and concise manner. In this episode, we hear from Brian Katzsch, Director of Critical Facilities Engineering & Implementation at T-Mobile.

Confidence is a key when it comes to any successful form of communication, and it can deliver more impact than any words we articulate. The first step in building confidence is to stay mindful and tuned in with our internal dialogue, which requires both the being, and the doing. In this episode, we learn more from Ulrike Seminati, Founder of Empowering Female Leaders.

Providing excellent customer service is essential to a company’s success in a crowded marketplace. While team building certainly involves recruiting stellar players, a supportive team environment is just as crucial to driving best-in-class experiences. In this episode, we hear from Roy Skillicorn, Senior Director of Global Enablement at Cisco, about the importance of team composition and how you can create an environment where teams can thrive.

A world of possibilities emerges when we shift our focus from delivering a message to reflecting on what questions to ask. However, sometimes the fastest route to asking better questions comes from self-awareness and focusing on our mindset about the task. In this episode, we hear from Marilee Adams, author of "Change Your Questions, Change Your Life: 12 Powerful Tools for Leadership, Coaching, and Results."

Collaboration doesn't just happen— it needs to be deliberately cultivated. But in order to get there, we need a shared vision and a shared language. When we are able to communicate a concept where everyone involved feels that they are a valuable part of the process, collaboration becomes a force multiplier. In this episode, we hear from the Director of Biomedical Manufacturing Network, Dr. Gregory Theyel.

What does transparent communication truly mean, and how do we self-critique to see if we’re practicing it? In this episode, we are joined by Mayte Marquez Querol, the Emerging Talent and Apprentice Incubator Leader at Cisco. Mayte shares how we can practice transparency in how we deliver our message to different audiences, and in how we embody authenticity as speakers.