podcast

Storytelling is a powerful tool for getting people excited about our cause, product, or service. It's not just about them hearing the words; it's about how we make them feel and how we inspire them to action. To do this, we start by creating a story where we are the pathfinders, rather than the protagonist. In this episode, we hear from Storicate founder, Stan Miller.

Business leaders are beginning to prioritize the importance of empathy, with some going as far as redefining CEO to Chief Empathy Officer. Our guests, Dr. Mark Goulston, speaker, founder, writer, and Jignasha Grooms, Vice President and HR leader, discuss not only the importance of empathy, but also share best practices for how you can become a more empathetic listener right now.

Our body language, tone of voice, and facial expression all work together to convey more than the words we choose to speak. Yet most of our body language is reactive and non-deliberate. Our guests teach us how to be intentional about our non-verbal communication and why we should emphasize what our bodies say more than what our mouths speak.

The role of sound, and its impact on how our audience listens when we present, affects us all in significant yet different ways. Today’s guests discuss the importance that sound has on how our audience receives our words, and how to leverage core competencies to keep your audience captivated.

Stories help us connect with each other in a way that no other medium can, making us connect deeper with our audience and leave them with memorable and lasting messages. In this episode, we hear from our guests Gabrielle Dolan, an international bestselling author and keynote speaker, followed by Nish Parkar, Cisco’s Culture Ambassador.

Having conversations that matter means that we are talking about meaningful issues, in a purposeful way, with people that can make a difference. These are the conversations that change the world, where both parties feel heard and understood, and something significant changes as a result of the exchange. In this episode, we hear from author, TEDx speaker, radio host, and award-winning journalist Celeste Headlee, followed by Susan Scott, the Chief Growth Officer at PBS North Carolina.

Communication drives the customer experience. When we communicate authentically with our customers they feel valued, understood, and open to hearing more. In this episode, our guests Antoine Valentone, Vice President of Customer Success at Prezent, and Andres Sintes, Global Senior Director at Cisco, teach us the value of being a proactive communicator and how to use effective communication to become a trusted adviser.

It’s all about how we interact with employees, creating an environment in which all can thrive, and the values that we uphold. For Dennis, it is building trust, providing value, and showing respect. For Brandy, it is building the culture of the company, being able to do crazy things together, and forming deep connections with each other.

Crafting a keynote speech can be a daunting undertaking, but also a career changing event. It’s part preparation, and part performance, infused with inspiration. But how do we nail it, especially if it’s our first opportunity? In this episode, we hear from Ramona Smith, Toastmasters 2018 World Champion of Public Speaking.

Communicating with authenticity requires us to be ourselves. Effective communication relies on trust and rapport between speaker and listener, which can only happen if we aren’t afraid of being ourselves even if that means being vulnerable. In this episode, we hear from Sunni Brown Ink founder, keynote speaker, and author, Sunni (Sun) Brown.

How do we get rid of the feelings of imposter syndrome? We don’t! In this episode we’re joined by the CEO of Workplace Catalyst, Magalie Rene and Sokhon Bouy, a Medical Operations Lead with AbbVie. Our guests teach us that imposter syndrome should never go away completely, as it can be a useful tool for determining whether we’re on the right path.

Data can and should be used to share vital information, compel audiences and tell effective stories. Our guests, Brent Dykes and Yasser Ali, are both masters at leveraging data-driven storytelling. They share their own methods and best practices to be a skilled statistical narrator, as well as what not to do when presenting data to all types of audiences.